What is Your Avionics Supplier’s Return Policy?

If you’ve been procuring avionics from a trusted supplier, you’re probably familiar with their return policies and procedures. Hopefully they offer a no hassles, no cost return for defective parts, incorrectly filled orders and orders you simply no longer want.

If your supplier falls short of these standards, it’s in your best interest to shop around for a better deal. Maybe you’ve never had a problem with a purchase, but what if you do in the future? If you order the wrong Cases Avionics, will you really want to pay for your mistake? While it might seem fair, is it really? Why should you have to pay shipping to re-stock your supplier’s inventory with saleable products?

What if you order several Antenna Avionics Devices and all of them arrive broken? Should you expect to pay for the return shipping? Most quality avionics suppliers include free return shipping and a fast exchange or refund for defective or damaged items. Yours should, too.

When you are examining your supplier’s return policy, be sure to read all the fine print or ask as many questions as you need to in order to get clarification. Some suppliers require a call within just a day or two of delivery to report damaged or defective Panel Avionics Units and other items they sell. If you fail to make that timely call, your claim could be disputed or rejected.

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